FAQ

- Which airport is closest to the hotel?

Heraklion International Airport (HER), approximately 20 minutes away.

- Do you offer transfer services?

Yes, private transfers can be arranged upon request.

- What are your check-in/check-out times?

Check-in: 15:00
Check-out: 11:00
(Early/late options upon availability.)

- Is NEMA an adults-only hotel?

Yes, we welcome guests aged 16+.

- Is parking available?

Complimentary public parking is available around the hotel, with spaces located directly along the road in front of the property. Our team can guide you upon arrival.

- How can I modify or cancel my booking?

For direct bookings, contact our Reservations team. For third-party bookings, please contact your provider.

- Do you offer dining options?

Yes, Euphoria Restaurant, Divine Bar, Rizes, Deck by Rizes, and NÁ LE MA (exclusive to EÉSO).

- Are wellness & fitness facilities available?

Yes, Royal Spa and a fully equipped Fitness Center.

- How far is the beach?

NEMA is a beachfront property with direct access to the coast.

- Do you host weddings or private events?

We accommodate small, intimate ceremonies and vow renewals.